About

Proven in the Field.

Most consulting shops pick a side. Your environment didn't, and neither did we. H1Ai is the boutique consultancy for organizations that run dispatched, inspected, regulated field work — 13+ years of shipped enterprise systems across Microsoft, Salesforce, and Resco.

Jeremy Higgins, founder of H1Ai and Higgins One
Jeremy Higgins
Founder · Owner · Resco MVP

Technology serves people — not the other way around.

Founder-led, accountable, reachable

H1Ai is led by Jeremy Higgins — a 14-year Resco partner and recognized Resco MVP. Every engagement is sized so the founder is reachable when something breaks. Boutique by design: senior consultants, no offshore handoff, no resume-bench overhead.

Connect with H1Ai on LinkedIn →

Honest consulting

We'll tell you what will work and what won't. Plain-spoken, evidence-forward, deliberately unflashy. Every claim pairs with a proof point or a case reference — and when we don't know, we say so. That's the only way 13 years of complex field-service work stays referenceable.

Cross-ecosystem, uncontested

The Microsoft + Salesforce + Resco combination, held by one boutique with shipped depth in all three, is uncontested in the comparable consulting set we surveyed. It exists because that's how customers' environments actually look — most shops pick a side, and most customers can't.

See where the work lives: Microsoft · Salesforce · Resco mobility · AI · BPE.

Microsoft Cloud Solution Provider Partner

H1Ai is a Microsoft CSP Partner. We sell Microsoft 365, Dynamics 365, Power Platform, Azure, Copilot, and security licenses on a consolidated subscription — and then we do the implementation, adoption, and managed-services work that turns those licenses into outcomes. See our Microsoft CSP Partner story →

Higgins One is H1Ai

You may know us as Higgins One. The legal name remains Higgins One d/b/a H1Ai — same firm, same founder, same 13-year track record. The rebrand reflects how the practice has evolved, not who's behind it.

Ready to talk?

Plain-spoken consulting for utilities, government, and field-service organizations.